Terms & Conditions
Registered Business Name: EshClay
By visiting our website or placing an order, you agree to the following Terms & Conditions, created to ensure clarity, trust, and a seamless experience.
Use of Our Website
All imagery, designs, product descriptions, and branding featured on this website are the exclusive property of EshClay. Reproduction, distribution, or misuse of any content is strictly prohibited. Any attempt to interfere with the functionality or security of our website is not permitted.
Our Products
Each EshClay piece is individually handcrafted from premium polymer clay. Due to the artisanal nature of our work:
- Subtle variations in colour, pattern, or form may occur
- No two pieces are ever identical
We take great care to ensure accurate product descriptions and pricing. In the rare event of an error, we reserve the right to correct it.
Orders & Payment
An order is confirmed once payment has been successfully processed. Payments are handled securely through trusted third‑party providers. You will receive an order confirmation email upon purchase.
Shipping & Delivery
Our Shipping Policy outlines dispatch times, delivery expectations, and courier details. EshClay cannot be held responsible for delays caused by Royal Mail or international postal services.
Liability
EshClay is not liable for indirect or consequential losses, nor for delays caused by third‑party couriers. We cannot guarantee uninterrupted access to our website.
Governing Law
These Terms & Conditions are governed by the laws of England and Wales.