Shipping Policy

Dispatch Time

We aim to dispatch orders within 24 hours, with the exception of product launch periods. During earring launches, please allow 7–10 business days for dispatch due to high demand.

UK Delivery

We ship via Royal Mail:

  • First Class: aims to deliver next working day
  • Second Class: typically 2–3 working days

Delivery times are estimates and cannot be guaranteed.

International Delivery

We offer International Tracked & Signed shipping. Prices begin at £8.60 subject to weight of package. Delivery aims: 4–5 days, depending on destination. Customs processing may extend delivery times.

Lost or Delayed Parcels

Should your parcel be delayed or lost, we will assist in contacting Royal Mail. However, outcomes cannot be guaranteed.